Who We Are (ACE Designation)

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This notice describes the privacy practices of the entities participating in the Athena Certification Center LLC Affiliated Covered Entity (ACE), including Athena Certification Center LLC Healthcare Partners PC, Rezilient OLH, PA, and Athena Certification Center LLC Healthcare Partners California, PC. For purposes of complying with HIPAA, the above-designated entities, which are under common ownership and control, have designated themselves an ACE. ACE participants may share your protected health information (PHI) with each other as needed to carry out treatment, payment, and health care operations (TPO).

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Your Rights

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You have the right to:

1. Get a copy of your paper or electronic medical record

2. Correct your paper or electronic medical record

3. Request confidential communication

4. Ask us to limit the information we share

5. Get a list of those with whom we’ve shared your information

6. Get a copy of this privacy notice

7. Choose someone to act for you

8. File a complaint if you believe your privacy rights have been violated

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Your Choices

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You have some choices in the way that we use and share information as we: • Tell family and friends about your condition

1. Provide disaster relief

2. Include you in a hospital directory

3. Provide mental health care

4. Market our services and sell your information

5. Raise funds

   • We may contact you to support our fundraising efforts. You have the right to opt out of future fundraising communications at any time, and choosing not to receive them will not affect your care. To opt out, contact our Privacy Office by emailing support@startjourneymeds.com

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Our Uses and Disclosures

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We may use and share your information without your permission as we:

1. Treat you

2. Run our organization

3. Bill for your services

4. Help with public health and safety issues

5. Do research

6. Comply with the law

7. Respond to organ and tissue donation requests

8. Work with a medical examiner or funeral director

9. Address workers’ compensation, law enforcement, and other government requests • Respond to lawsuits and legal actions

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Your Rights

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When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. You can exercise any right below by emailing support@ an electronic or paper copy of your medical record

1. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you.

2. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

1. You can ask us to correct health information about you that you think is incorrect or incomplete. • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

1. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

2. We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

1. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.

2. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

1. You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.

2. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free, but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

1. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

1. You can complain if you feel we have violated your rights by contacting us using the information below.

2. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

3. We will not retaliate against you for filing a complaint.

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Your Choices

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For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

1. Share information with your family, close friends, or others involved in your care • Share information in a disaster relief situation

2. Include your information in a hospital directory

If you are not able to tell us your preference, for example, if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission: • Marketing purposes

1. Sale of your information

2. Most sharing of psychotherapy notes

In the case of fundraising:

1. We may contact you for fundraising efforts, but you can tell us not to contact you again.